Our Day at the Xero Roadshow 2023
E-Invoicing is coming
By the end of the year, you’ll have the option to receive your Xero invoice through e-invoicing, with the ability to send e-invoicing toward the middle of next year (we’ll have more information about this coming very soon).
Bulk client connections coming
A small quality of life feature, but it’s rather impactful and long overdue. Although still in testing but set for release in the coming months, you’ll have he option to perform multiple client connections at once to a Xero account.
Updated AP workflow and a new partnership with Crezco
Xero have updated the AP workflow, and the new integration with Crezco lets you quickly and easily make batch payments, all without leaving Xero.
You now have the ability to download up to 15 payslips at a time, and they’ve also introduced automatic journal entries for statutory recoveries plus automatic employee numbering when creating employees in payroll.
AI Customer Support
Currently still in beta, Xero plans to use AI in Xero Central and the support pages to give you a more personalised experience, and accurate help with generative responses taking information from the entire support database, instead of providing a set of suggested articles that contain the help you need.
Xero Analytics & Analytics Plus
Updated and enhanced AI powered predictions for more in depth insight into your clients business health trends, and cash flow 90 days into the future. All of which you can access with a four month free trial. For more information on all of these highlights and more, make sure you head over to our community, Beanies for more updates and discussion over the coming weeks.
Tips & Tricks
The final session of the day consisted of a panel which included Dan Heelan, Michelle Morris, and Fraser Campbell, with insights about the challenges they’ve faced and how they’ve overcome challenges getting clients onboard with technology. These are the 5 most important tips we gathered from their talk.
Helping clients to understand the information they will need to grow their business and the ability of the apps in helping them get quicker and more in depth data.
Start small and scale up. Build your clients confidence with the technology, piece by piece. Doing this avoids confusing the client with a complete new process and system to learn, and limits the pushback they will have.
Being outcome focused brings perspective if any concerns arise over introducing new technology into the mix. If the goal for the change is clear, this can be an easier hurdle to overcome for many if it benefits their business.
Learn the pace that your client can work at. Some clients will move at a slower pace than others. Understanding how to best bring your client on the journey with you will make the entire process much easier for them, and will result in less pushback.
And lastly, and arguable one of the most important. Don’t forget the human element when introducing clients to all this new tech. These apps shouldn’t limit the interaction you have with your clients, instead they should enable clearer communication, and allow for more touch points with them to provide the valuable insights they need to grow.
Wrapping things up, I hope these new features plus the tips and tricks are helpful in our practice. Overall, we didn’t have many expectations before the event, but I did get the sense it was a warm up for Xerocon next year, with many of the sessions not lasting longer than 30 minutes and a less packed schedule than we’ve come to expect at most events.
If you attended the event, we’d love to hear about your experience and what insights you found useful.
Make sure you get signed up-to the community for more insights and discussion about what we saw at the event. Get signed up now!